A while ago a colleague of mine asked me the question "Do you consider your self to be a leader or a manager?". Initially I responded that I thought myself to be a manager as an important aspect of my role is managing expectations, ideas and developments of an internal CRM system. However, a debate ensued as my colleague believed me to be more a leader than a manager and now I am not so sure which one I am! Read more – ‘Leader or Manager?’.