Design Journeys through Complex Systems

Practice tools for systemic design

by Peter Jones and Kristel Van Ael

Design Journeys through Complex Systems is a designer’s handbook for learning systemic design tools to engage stakeholder groups in collaborative design to address complex societal systems.

Systemic design uses systems thinking and service design to address large-scale societal contexts and complex socio-technical systems. These are contexts characterised by social and technological complexity, high uncertainty, and often problematic outcomes.

The book trains people’s mindsets using a tour guide metaphor. It provides tools for dealing with hyper complexity, enabling understanding of systemic problems, and building capacity to collaborate in teams to produce action proposals.

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